Highly Commended for Best Innovation in Use of Technology at the Financial Services Forum 2026 Awards
We are delighted to announce that our transferable ID AML solution has been Highly Commended in the Best Innovation in Use of Technology category at the Financial Services Forum 2026 Awards for Innovation and Transformation.
The recognition highlights our ongoing commitment to transforming the home-moving journey through technology that improves onboarding, removes friction, reduces duplication and creates a more connected experience for customers, estate agents and conveyancers alike.
Simplifying the home moving journey
Our transferable ID AML solution, combined with our Source of Funds platform, helps address this challenge by creating a faster and more streamlined onboarding experience. Together, the solutions reduce paperwork, eliminate unnecessary repetition and minimise delays, enabling conveyancing to begin sooner and progress more efficiently.
The onboarding process is often one of the biggest causes of delay and frustration in property transactions, with customers frequently required to provide the same information multiple times to different parties.
By simplifying these essential compliance checks at the outset of the transaction, customers can move forward with greater confidence, while legal teams benefit from having the information they need earlier in the process. In many cases, this is helping to significantly reduce overall transaction times.
Delivering measurable benefits for estate agency partners
Estate agency partners using our ID AML solution are reporting exceptional conveyancing sales performance, with conversion rates often effectively doubling compared with previous levels.
At a time when cashflow, growth and resilience remain key priorities across the sector, the technology is helping agents unlock valuable new opportunities while supporting more customers to successfully reach completion.
By removing barriers at the start of the transaction and improving engagement throughout the journey, the solution is helping to create stronger outcomes for all parties involved.
Technology and people working together
While technology continues to play an increasingly important role in improving efficiency and customer outcomes, we remain committed to balancing digital innovation with expert human support.
Buying or selling a home is one of life’s most significant and emotional events; and while customers value faster and more convenient processes, they also want reassurance, empathy and guidance from experienced professionals. We believe the best customer experiences are created when innovative technology and expert conveyancing support work hand in hand.
Proud recognition
Receiving this commendation from the Financial Services Forum is a fantastic endorsement of the work being undertaken across our business to modernise and improve the home moving experience.
We are incredibly proud of this recognition and would like to thank our colleagues, partners and clients for their continued support as we pursue our ambition to ‘simplify moving’.
Pictured is Kev Smith, Chief Operating Officer – Conveyancing Delivery, with My Home Move Conveyancing‘s award for Best Innovation in Customer Service. My Home Move Conveyancing (MHMC) is our direct-to-consumer conveyancing brand.