Simplify, the UK’s leading independent conveyancing and property services group, has been named ‘Best Legal Services Provider’ in the prestigious Your Mortgage Awards.

The YourMortgage.co.co.uk Awards launched in 1990. They are the longest-standing consumer mortgage awards in the UK and are the benchmark for excellence in the provision of mortgages and associated services.

The awards are judged by an extensive panel of mortgage intermediaries who are asked to base their judgements not only on the service that they receive as intermediaries but, more importantly, the product proposition and quality of service that their clients receive as customers.

Jamie Hurst, Publishing Director of YourMortgage.co.uk, said: “A huge congratulations to Simplify for winning the Best Legal Services Provider category at this year’s YourMortgage.co.uk 35th annual awards.

“In today’s competitive market, consumers rightly expect fair pricing, excellent customer service and product quality. Simplify have made it through the rigorous judging process to be crowned the winner in what was an incredibly competitive category.

“Congratulations to all of the hard working team at Simplify, and keep up the good work.”

Simplify has continued to improve already industry-leading conveyancing standards in the past 12 months, evidenced by ‘Excellent’ Trustpilot scores across all its firms based on more than 50,000 reviews.

Simplify has also embarked upon a transformation of its business in this past year and is already making significant investment across the whole journey, as evidenced by the days shaved off completion times.

Within the next 18 months, Simplify aims to completely redesign its conveyancing model and revolutionise the industry.

Simplify CEO David Grossman said: “This award is due recognition for all the hard work everyone at Simplify is doing to deliver excellence, transform the business and simplify moving.

“This is a really exciting time for Simplify, and we’re beginning to see some of the fruits of our transformation in the form of tools and processes which are already streamlining customer journeys and further improving conveyancing experiences.”

One example of this is Robotic Process Automation, which harnesses AI to quickly extract information from multiple documents in seconds, thereby allowing conveyancers to spend more time with customers and speed up case progression. Another is Simplify’s use of AI call listening tools, which provide insights into the most effective call approaches, and has helped increase the business sales conversion by over 9% since Spring 2024.

David continued: “In all, this award is a clear indication that our customers and the industry as a whole can see the inspiring work we’re doing to simplify moving and change conveyancing for the better.

“There’s lots more to come in terms of innovative new tools as we look ahead to an exciting future.”

For more information, please contact Mark Howell, Marketing Director, at mark.howell@simplify.co.uk