So, what does this all mean for businesses looking to invest in future technologies?
For one thing, it’s about understanding where to invest. Does this new investment fit your strategic direction and focus? And will your stakeholders adapt?
Change may be inevitable, but it’s critical to understand the impact new technology can have on colleagues, customers and your business. You must put them and their needs ahead of new technology for new technology’s sake.
“it’s critical to understand the impact new technology can have on colleagues, customers and your business”
To put this into context, Simplify’s ambition is to ‘simplify moving’. Having an ambition is important because it helps inform everything we do, based on a set of values which determine what we believe in. In Simplify’s case, our values are ‘Inspire, Innovate and Care’.
It’s vital that we constantly remind ourselves of these values because they keep the needs of our customers and colleagues front-and-centre in our minds.
Flexible technology has a huge part to play here. By continually developing new technologies and adopting more intelligent uses of data, we reduce stress in the moving process and improve the experience for everyone, from our colleagues to introducers to end customers.